Terms of service

Terms of Use

Welcome to ThistleSue. By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by the following Terms of Service. These terms govern your use of our online store for purchasing pants, dresses, and women's suits. If you do not agree with any part of these terms, you must not use this website.

We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

User Agreement

By placing an order on ThistleSue, you enter into a binding purchase agreement with us. You agree to provide accurate, current, and complete information during the checkout process. All sales are considered final upon order completion, subject to our Refund Policy outlined below.

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

Intellectual Property Protection

All content published and made available on our site, including but not limited to text, graphics, logos, images, product designs, photographs, button icons, digital downloads, data compilations, and software, is the property of ThistleSue or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not modify, reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us. The ThistleSue name and logo are registered trademarks. All other trademarks not owned by us that appear on the site are the property of their respective owners.

Refund & Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with an item, you may return it within 30 days of the original shipment date for a full refund of the product price, provided the item is in its original, unworn, unwashed condition with all tags attached. Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong or defective item shipped).

To initiate a return, please contact our customer service team at [email protected] to obtain a Return Merchandise Authorization (RMA) number and instructions. Refunds will be processed to the original method of payment within 10 business days after we receive and inspect the returned item. Sale items and final clearance merchandise are eligible for store credit only.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without regard to its conflict of law provisions.